Artificial intelligence has long become a part of our everyday lives, and now the chatbot named “Chatino” is here to support you with all your event-related questions!
With the new “Chatino,” we’re introducing a smart assistant to help you on our Organizer Page and right here on our event organizer blog. Soon, it will also assist you in the Organizer Cockpit and support your customers in the ticket shop!
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Here’s how the TICKETINO chatbot works!
“Chatino” combines knowledge from our blogs, the organizer website, the FAQ modules for organizers and ticket buyers, the developer website, a variety of guides, and many other sources. It also has access to event information from the TICKETINO ticket shop as well as the end-customer blog “Eventnews,” enabling it to answer a wide range of ticket buyer questions.
You can start using it right away. You can, for example, find it here on the blog in the bottom-right corner of the screen. Thanks to linked sources, the accuracy of its answers can always be verified.
Example 1: Organizer Question
Ask “Chatino” a question, submit it, and be patient:
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The chatbot will then hopefully provide you with a useful answer, including sources, and, if available, additional documents for download.
For the example question above, it draws on content from our blog posts, such as the article “The New TICKETINO Box Office.” Additionally, it suggests the box office software guide for download.
Example 2: Ticket Buyer Question About Events
Thanks to access to publicly available data in the TICKETINO ticket shop and the end-customer blog, “Chatino” can also answer questions about events.
Since “Chatino” has also integrated the FAQ module and has been trained with support responses, it can assist your customers 24/7 free of charge.
Your Benefits at a Glance!
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Fast answers to frequently asked questions
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Available 24/7 and free of charge
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Verifiable sources through links to primary content
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Direct access to further information and PDFs for download
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Available in German, English, French, and Italian, as much of the TICKETINO web presence is multilingual
Soon also available for ticket buyers!
“Chatino” is currently in the testing phase and exclusively available on TICKETINO organizer pages. Soon, however, it will also be integrated for ticket buyers in the ticket shop. Try “Chatino” right here on the blog or on the organizer website and see for yourself how quickly and easily it answers your questions!
If “Chatino” can’t help, our support team is, of course, still available by phone, via the support form, or at info@ticketino.com.
Also, visit the TICKETINO Academy for a wealth of additional information, tutorial videos, and guides available for download.
