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TICKETINO ScanApp V3 with New Features Now Available!

Posted by Michael Marti on Nov 10, 2025 3:12:11 PM

Install the TICKETINO ScanApp V3 now and take advantage of new features such as exit scan, multiple entries, user management, enhanced statistics, and much more. The app is available for iOS (App Store) and Android (Google Play Store) for your smartphone or tablet.

What It’s About
  • The ScanApp V3 is now available for download on Android and iOS.

  • The guide linked in this post provides a brief overview of its features.

  • New features include multi-user functionality, exit scan, multiple scans, and much more.

  • Scan statistics have been expanded both in the app and in the Cockpit.

 

In addition to professional hardware for entry control, event organizers have relied for years on the easy-to-use and intuitive TICKETINO ScanApp. It is the first choice for small to medium-sized events of up to around 500 attendees. With version 3, the ScanApp has been completely reprogrammed and is now ready for use.

Download our step-by-step guide now and familiarize yourself with the app’s functionality.

Instructions for downloading the Scan App (DE)

 

The innovative TICKETINO ScanApp can be downloaded for free on iOS (App Store) and Android (Google Play Store) via the following links:

 

-available-on-the-app-store-ticketino-app

 

get-it-on-google-play-ticketino-Scanapp

 

The Android version is designed for operating systems from Android 5.0 (API Level 21 – Lollipop) onward.

If you want to use the ScanApp on an older device, please send a request to info@ticketino.com. Please note that in ScanApp V2, features such as multiple scans, exit scans, or scan statistics in the Cockpit either do not work or do not function reliably. We therefore strongly advise against continuing to use ScanApp V2.

 

Scanapp_Ticketino

 

 

 

New features of the ScanApp include:

 

Expanded User Management

Similar to the Cockpit, the ScanApp is now multi-user capable. Simply assign permissions for your events to external accounts via the Cockpit, allowing them to scan your tickets without sharing your login credentials. Further information on user management can be found here.

 

Event Search Within a Defined Date Range

You can now define the date range for selecting events yourself. This allows you to familiarize yourself with the app weeks before the event and test it in advance at a live event.

 

Advanced Scan Settings

At the ticket level, you can now configure advanced scan settings supported by ScanApp V3. Define whether a ticket can be scanned once, once per day, or an unlimited number of times. The new exit scan feature may also be of interest, as it revalidates the ticket and shows how many people are currently at the event.

 

New Statistics Module

There are also updates in the statistics section. Access your event data directly via the ScanApp and stay informed on-site about entries, exits, and the number of attendees. Additionally, the new “Scan Statistics” module in the Cockpit provides valuable data, charts, and export options if needed.

 

 

Additional helpful whitepapers can be found in the TICKETINO Academy or on the TICKETINO organizer blog.

 

A list of further options for your entry management can be found here if needed.

Need more information about webhooks, APIs, iframes, or code examples? Then visit our developer website.

 

If you have questions about the ScanApp or need support, contact us by email at info@ticketino.com or by phone at +41 43 500 40 80 (CH) or +49 30 201 696 006 (EU).

 

 

The TICKETINO team wishes you great success with your entry management!

 

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