Take advantage of new scanning features such as exit scan, multiple scan, and improved scan statistics—and maintain full control over your entry management with comprehensive guest statistics!
What It’s About
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The TICKETINO ScanApp V3 is available for iOS and Android!
You can easily and free of charge download it from the App Store or Google Play Store and start using the new features immediately. With enhancements in user management, you can now assign permissions for your events to external accounts via the TICKETINO Cockpit and use the multi-user function without sharing your login.
The innovative TICKETINO ScanApp can be downloaded for free for iOS (App Store) and Android (Google Play Store) via the following links:
Advanced Scan Settings Under Ticket Details
In the TICKETINO Cockpit, you can also edit the scan settings for your events under “Ticket Details” and customize them to suit your needs.
The default setting remains the same: the ticket is valid for the defined event and allows a single entry.
Other event scenarios are also taken into account.
Unlimited Multiple Scans & Manual Confirmation
If your tickets should grant unlimited entry for staff and helpers, you can easily define this. It is advisable to select the additional option “Entry must be manually confirmed at the entrance” and personalize the tickets.
ID checks ensure that multiple people cannot gain entry using copies of a single ticket.
Event Search Within a Defined Date Range
You can now define the date range for selecting events yourself. This allows you to familiarize yourself with the app weeks before the event and test it in advance at a live event.
One Scan Per Day
Are you planning a multi-day trade fair and want to offer a pass that grants the holder one entry per day? You can simply select the option “The ticket is valid for one entry per day.” Please note that this option is less suitable for festivals where the venue is not cleared overnight!
Entry and Exit Scan
By enabling the “Allow Exit Scans” setting, the corresponding ticket can be revalidated by the scanner. This is useful if your guests are allowed to leave the venue and re-enter later.
This feature also allows you to keep track of the number of visitors on-site, as long as you consistently scan tickets in and out.
Scans for Multiple Events
By enabling the setting “The ticket is valid for its event and for a list of other events,” you can make the ticket valid for additional events. This can be useful, for example, for subscription events without assigned seating. Simply enter the EID of the other events for which the ticket should be valid. The EID is the number at the end of the link to the respective event detail page:
You can find additional benefits and features of the new ScanApp here.
If you have questions about the ScanApp or need support, contact us by email at info@ticketino.com or by phone at +41 43 500 40 80 (CH) or +49 30 201 696 006 (EU).
The TICKETINO team wishes you great success with your entry management!